Hi
When things break, skip hour-long blame sessions. Use three prompts:
- What worked?
- What surprised us?
- What will we try next time?
Timebox each to ten minutes. Document, assign owners, close. Momentum stays high.
Cheers,
Yordan
PS: I wrote an article on postmortem templates in 2024. You can even grab the exact template I use. Find the article here
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